Frequently Asked Questions (FAQ)

MG pieces come with a 3–5 year warranty certificate, depending on the product. Details and examples: About us.

Yes. We work made to measure (1–2 fittings) and bespoke (2–4 fittings), with in-showroom consultation. See Custom fur coats.

Yes. We offer complete restyling and repair services; feasibility is confirmed after inspection in our atelier.

Use a wide hanger, textile garment bag, avoid moisture and direct heat; do not store in plastic bags. For periodic refresh: Fur SPA.

Made to Measure: 1–2 fittings; Bespoke: 2–4 fittings, depending on complexity. Full details.

Yes, for bespoke we can start from photos or sketches and adapt them to your measurements and the chosen material.

Generally 15–60 days, depending on complexity, materials and atelier workload.

2–3 working days for local interventions; 5–7 days for more extensive work (in peak season this may increase). See Fur coat repair.

In most cases, yes — for visual balance and comfort. See Fur coat restyling.

Yes. Procedures are adapted to each material; for chinchilla the treatment is even gentler, in segments. Fur SPA details.

Durable, lightweight, with a discreet shine – versatile for frequent wear. See Mink fur FAQ.

Volume and texture with strong visual impact; an elegant statement. Care: wide hanger, textile garment bag, Fur SPA every 3–6 years. Fox fur FAQ.

Minimal weight, high warmth, unmistakable touch — discreet luxury. Sable fur FAQ.

It’s more delicate; we recommend careful wear and refresh at appropriate intervals. Chinchilla FAQ.

Lynx: rare pattern, strong contrast; Swakara: graphic texture, moderate volume and great versatility.

A stole is minimalist (for warm interiors); a cape offers more coverage and warmth for colder evenings. See models.

Mink: durability + elegance + low weight. See vests.

Hats, collars, belts, bags, fur stoles – strong visual impact without complex sizing. Accessories.

Yes. We accept Visa/Mastercard; we do not charge any additional fees on the store side. Payment details.

Yes: TBI Bank (online), On To Pay (interest-free – via consultant) and, where available, Star BT card at POS.

We deliver in Romania via Fan Courier, DPD or Sameday; international orders get a personalised quote. You receive a tracking number (AWB) by e-mail/SMS. Delivery details.